customer questions & answers

We make our cupcakes with premium ingredients including luxurious European chocolates, house made pure bean vanilla, fruit from Napa Valley and fresh local dairy. We do not use any preservatives or hydrogenated oils. Everything is made on-site and baked daily in small batches. Come visit us. Our bakery is designed so you can see us bake and frost right in front of your eyes.

Yes we do. We offer a gluten free cupcake which is a rich dark chocolate cake with either dark chocolate butter cream frosting, Gluten Free Chocolate on Chocolate or vanilla butter cream frosting and topped with chocolate sprinkles, Gluten Free Vanilla on Chocolate. This cupcake is served 7 days a week and is available in limited quantities in store. We also offer a Gluten Free Lemon Bar, and Gluten Free Protein Bar. Call in advance to order these cupcakes in any increments.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.

Yes, we sell our exclusive CRAVE Party Tower. It is only available to customers who are purchasing cupcakes as well. Although it is disposable, it is made from a durable glossy white material that can be reused. The Party Tower is on our ORDER page and sells for $25/each.

Also known as trans fats, hydrogenated oils are used to cut costs and prolong shelf life in prepared foods and baked goods. Hydrogenated oils have been linked with coronary disease and diabetes.

Yes, we have lots of customers who like to give individual cupcakes as gifts or favors and we can box each cupcake individually. There is an additional $1.00 charge/individual cupcake box. We regularly package individual cupcakes in wax bags for no additional charge.

All orders should be cancelled no later than 48 hours in advance to ensure you receive a full refund for your order. After that time we are already preparing batter and frosting to be baked the next morning and will not be able to issue a refund for the order.

Yes. We use a messenger service to deliver cupcakes in the Houston area Monday through Saturday. Delivery costs start at $10.  You can also click “I want cupcakes today” on the top right hand corner of our home screen and have your cupcakes delivered via  UBER EATS, or GrubHub.

Yes, we do ship within the continental United States via overnight delivery service . We ship Tuesdays through Fridays with the exception of certain Holidays. Orders must be placed before 2pm CST the day before your want to receive your order. During exceptionally hot months and high volume in store orders we do turn off shipping. To ship cupcakes CLICK HERE.

Any left over cupcakes are donated to various local charities. For further information, or to be apart of donations, please visit CRAVE CARES and fill out our community form.

You may place orders online with a 24 hour advance notice. You can also place orders over the phone, 713. 622. 7283 or in the store. We do offer same day ordering for with 3 hours advance notice (Pick-Up Only).

We do not use any preservatives, so our cupcakes are always best the day they are baked. If you need to store your cupcakes we recommend doing so at room temperature in the box or an airtight container. Avoid storing the cupcakes in the refrigerator as this will dry them out.

Every day we offer a variety of delicious cupcake flavors. We bake in small batches throughout the day to ensure you taste your cupcakes at the freshest. On occasion we do sell out of certain flavors. If you order at least 24 hours in advance, we will make sure your favorite flavors are boxed and ready for you to pick up or have delivered.

Orders left through e-mail or on our voice mail can not be processed. Please order using our online ordering system or call the store at 713.622.7283.

Yes, we love weddings and think our cupcakes are the perfect compliment to your special day.

We bake in small batches throughout the day. We do on occasion run out of certain flavors. You can always place an order 24 hours in advance for your favorite flavors.

Yes we do. Our Vegan Red Velvet is a traditional Texas red cocoa cake with non-dairy vanilla bean frosting. This cupcake is served 7 days a week in limited quantities.  Order in advance to make sure we have it boxed and ready for you.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.

Yes we do. Our Sugar Free Chocolate on Vanilla cupcake is a Vanilla cake with milk chocolate frosting sweetened with sugar substitute.  This cupcake is served 7 days a week in limited quantities.  Order in advance to make sure we have it boxed and ready for you.

All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.